Privacy Policy

This Privacy Policy explains how 19 Platforms collects, uses, and protects information when you visit our website, contact us, or work with us on AI strategy, automation, private AI, OpenClaw, ComfyUI, implementation, and related services.

By using this website or submitting information through our forms, you agree to the practices described in this policy.

We collect information that helps us operate the website, respond to requests, and provide services. This may include:

• Contact details such as your name, email address, phone number, company, and role.
• Project details you choose to share, including business goals, budget range, service interests, and messages submitted through the contact form.
• Technical information such as IP address, browser type, device information, pages viewed, referral source, and approximate location derived from network data.
• Cookie and preference data, including whether you accepted, declined, or customized cookie settings.

19 Platforms uses collected information for practical business purposes, including to:

• Respond to inquiries, schedule conversations, and evaluate whether our services fit your needs.
• Deliver AI consulting, implementation, optimization, private deployment, and support services.
• Improve the website, understand content performance, and keep the experience reliable.
• Protect the website, prevent abuse, troubleshoot issues, and maintain business records.
• Send relevant follow-up communications when you have requested information or started a business conversation with us.

Because 19 Platforms works with AI systems and business workflows, you may share technical, operational, or creative materials during a project. We treat client-provided materials as confidential when they are shared in a business context or under a separate agreement.

We do not use confidential client materials to train public AI models unless that use is expressly authorized in writing. Specific data handling requirements for a project may be governed by a separate statement of work, service agreement, or data processing agreement.

We use cookies and similar technologies to support essential site functionality, remember preferences, understand site usage, and improve our messaging. You can accept, decline, or customize cookie preferences through the banner on this website.

For more detail, please review the Cookie Policy linked from the footer of this site.

We do not sell your personal information. We may share information only when needed for legitimate business operations, including with:

• Service providers that help host, secure, analyze, or operate the website and business systems.
• Professional advisors, contractors, or implementation partners who support client work under appropriate confidentiality expectations.
• Legal, regulatory, or security parties when disclosure is required to comply with law, enforce agreements, or protect rights and safety.
• A successor organization if 19 Platforms is involved in a merger, acquisition, financing, reorganization, or sale of business assets.

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required for legal, accounting, security, or contractual reasons.

We use reasonable administrative, technical, and organizational measures to protect information. No website, network, or storage system can be guaranteed to be fully secure, so please avoid sending highly sensitive information through the public contact form.

You may request access, correction, deletion, or restriction of personal information where applicable law gives you those rights. You may also decline non-essential cookies through the cookie banner.

To make a privacy request, contact us through the form on the 19 Platforms website and include enough detail for us to understand and respond to your request.

The 19 Platforms website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy as our website, services, tools, or legal requirements change. The updated date above shows when this page was last revised.